Privacy Policy
This Privacy Policy (“Policy”) applies to https://eliteglobal-tours.com (“Company”) and governs data collection and usage. Unless otherwise noted, all references to the Company include https://eliteglobal-tours.com. The Company’s website is a Commercial Services site. By using the Company’s website, you consent to the data practices described in this statement.
Collection of Your Personal Information
To better provide you with products and services, the Company may collect personally identifiable information, such as:
- First and last name
- Mailing address
- Email address
- Phone number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you choose to use specific products or services. These may include:
- a) Registering for an account
b) Signing up for special offers from selected third parties
c) Sending us an email message
d) Submitting your credit card or other payment information when ordering products or services
We will use your information for, but not limited to, communicating with you regarding services and/or products you have requested. We may also gather additional personal or non-personal information in the future.
Use of Your Personal Information
The Company collects and uses your personal information to:
- Operate and deliver the services you have requested
- Provide you with information, products, or services that you request from us
- Send you notices about your account
- Fulfil the Company’s obligations and enforce rights arising from any contracts entered into between you and us, including for billing and collection
- Notify you about changes to our website or any products or services we offer or provide through it
- Carry out any other purpose described when you provide the information
- Fulfil any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to perform services such as statistical analysis, email communication, customer support, or deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain its confidentiality.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- a) Conform to legal requirements or comply with legal process served on the Company or the site
b) Protect and defend the rights or property of the Company
c) Act under exigent circumstances to protect the personal safety of users of the Company or the public
Tracking User Behaviour
The Company may monitor the websites and pages visited within the site to determine which services are most popular. This data helps deliver customized content and advertising to users whose behaviour indicates interest in specific topics.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software, including:
- IP address
- Browser type
- Domain names
- Access times
- Referring website addresses
This information is used for the operation of the service, to maintain service quality, and to provide general statistics regarding use of the Company’s website.
Use of Cookies
The Company’s website may use “cookies” to personalize your online experience. A cookie is a text file placed on your hard disk by a web server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued them.
The primary purpose of cookies is to save you time. For example, if you register with the Company’s site or personalize pages, a cookie helps the site recall your specific information on future visits. This simplifies processes such as billing and shipping.
You may accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your settings to decline cookies. If you choose to decline cookies, you may not fully experience the interactive features of the Company’s services or websites.
Security of Your Personal Information
The Company protects your personal information from unauthorized access, use, or disclosure through the following means:
- SSL Protocol
When personal information (e.g., credit card numbers) is transmitted to other websites, it is protected using encryption such as Secure Sockets Layer (SSL).
While we strive to take appropriate measures to protect your information, no data transmission over the Internet or wireless networks can be guaranteed to be 100% secure. By using our website, you acknowledge that:
- a) Security and privacy limitations of the Internet are beyond our control
b) The security, integrity, and privacy of any information exchanged between you and us cannot be guaranteed
Right to Deletion
Subject to certain exceptions, upon receipt of a verifiable request from you, we will:
- Delete your personal information from our records
- Instruct our service providers to do the same
However, we may not be able to comply with deletion requests if retention is necessary to:
- Complete a transaction, fulfil a warranty, or provide a requested service
- Detect and prevent security incidents, fraud, or illegal activity
- Identify and fix errors that impair functionality
- Exercise free speech or comply with legal obligations
- Conduct lawful research (with your consent)
- Enable internal uses consistent with your relationship with us
- Comply with applicable law (e.g., the UAE Electronic Communications Privacy Act)
Children Under Eighteen
The Company does not knowingly collect personal information from children under 18. If you are under 18, you must obtain permission from your parent or guardian to use this website.
Email Communications
The Company may contact you via email to provide announcements, promotions, alerts, confirmations, surveys, and general communication. To improve our services, we may receive notification when you open or click links in our emails.
You may opt out of marketing emails at any time by clicking the unsubscribe link in our communications.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Changes to This Statement
The Company reserves the right to update this Policy as necessary, such as when our services, data practices, or laws change. If the changes are significant, we will notify you via:
- Email to the primary address in your account
- A prominent notice on our website
Your continued use of the website and services constitutes your:
a) Acknowledgment of the revised Policy
b) Agreement to be bound by it
Contact Information
Elite Global Tours FZE
Block C VL12-116
SRTI Park, Sharjah, UAE
Email: [email protected]
Phone: (+971) 58 567 1432 / (+971) 4 323 1447
Effective as of March 3, 2025